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🔄 Can I return or exchange my item?
Absolutely! We offer a 30-day
money-back guarantee if you're not satisfied with your purchase.
Please ensure the item is unused and in original condition, you can view our full return policy at the bottom of the page.
💳 Can I pay with a credit or debit card?
Yes! We accept all major credit and debit cards through PayPal, even if you don't have a PayPal account.
Simply select “Pay with PayPal” at
checkout, then click “Pay with a credit or debit card” on the PayPal page.
No need to sign up or log in — just quick and secure payment for your
convenience.
🚚 What is the estimated delivery time?
Most orders are delivered within 7-16
business days.
We work with trusted fulfillment partners to ensure timely and secure delivery across Canada. Once your order ships, you’ll receive a tracking number by email.
❄️ Do you ship during winter/holidays?
Yes, we do!
However, please note that deliveries might
take slightly longer during peak holiday seasons or in areas with extreme weather, we appreciate your patience and understanding!
📦 Do you offer free shipping?
Yes, we offer free shipping across
Canada!
No minimum spend, no hidden fees — just smooth, worry-free delivery straight to your doorstep. 🐾
We believe shopping for your furry friend should be as easy and joyful as a
tail wag.
🐾 Is this product safe for my pet?
Yes! We carefully select products made with pet-friendly, non-toxic materials, designed to bring comfort, fun, and
peace of mind.
That said, every pet is unique.
In the extremely rare case of an allergic reaction or discomfort, please stop
using the product immediately and contact us — your pet’s well-being is our
top priority.
Make Your Pet Happy!
It’s not just about beds, toys, or treats—it’s about the tail wags, soft purrs, and quiet moments that say “thank you.” At BestPaw™, we create little things that bring your pet big joy—because their happiness is your happiness, too.